About Me
Hello, I'm Joslin Oporta, a dedicated professional with a solid background in technical support and customer service. Over the years, I've developed strong skills in providing technical assistance and ensuring client satisfaction. My experience has allowed me to build a well-rounded skill set that includes troubleshooting technical issues, working with customers and clients to resolve complex problems, and maintaining high standards of customer service.
In my previous roles, I have been responsible for offering comprehensive technical support, troubleshooting hardware and software problems, and helping clients navigate technical challenges with ease. I’ve gained valuable experience in liaising between partners and customers, making sure that expectations are met and clear communication is maintained throughout each interaction.
I have worked with various systems and software, allowing me to build an adaptable skill set that’s aligned with both technical troubleshooting and customer satisfaction. This has equipped me to handle diverse technical inquiries, from basic setups to complex solutions. I'm passionate about helping people solve their problems and ensuring they feel confident using their technology.
My strong focus on clear communication, problem-solving, and building lasting relationships with both customers and partners is what drives me. I continuously strive to improve the quality of support offered, and I am always looking for ways to make a positive impact in the work I do.
Current Role: Azure DevOps Technical Support Engineer at Tek Experts
Skills: iOS/MacOS troubleshooting, stakeholder communication, team collaboration, customer satisfaction.
Languages: English, Spanish, Portuguese.
Contact
If you would like to get in touch with me, feel free to use the contact details below:
Email: joporta0852@gmail.com
Phone: +506 60824358